Terms & Conditions

1. Acceptance of Terms

HustlX is a connected sports operations platform for basketball, volleyball, pickleball, football, and futsal - supporting athletes, teams, organizations, leagues, trainings, officials, communities, livestreaming, and supporting mobile companions. The HustlX brand, including the HustlX main app, the HustlX Officials portal, and the HustlX Courts admin, is operated by HustlX Information Technology Solutions (“HustlX”, “we”, “us”, “our”). By accessing or using HustlX through our website, mobile apps, or related services, you agree to these Terms & Conditions, our Privacy Policy , and any applicable product rules posted in-app. If you do not agree, do not use the platform.

2. Eligibility and Account

You must provide accurate account information and keep your account credentials secure. You are responsible for activity under your account and must promptly report suspected unauthorized access.

If you create or manage an account, team, organization, league, training, or roster on behalf of another person or entity, you represent that you have authority to do so.

3. Sign-In Methods

HustlX supports email and password authentication and may also support Google sign-in or connected account flows where those features are enabled. You are responsible for keeping your credentials, access links, and connected account access secure.

4. Minors and Third-Party Data

If you are a minor, you should use HustlX only with the involvement of a parent, guardian, school, club, coach, or organization that is authorized to support your participation. If you upload or manage data about minors or other third parties, you are responsible for having the permissions and lawful basis required to do so.

5. Public Profiles, Statistics, and Content

Certain content on HustlX may be visible to other users or to the public, including player, team, organization, league, and training pages, standings, statistics, leaderboards, schedules, and media. Do not upload or publish content unless you are allowed to share it.

You remain responsible for the legality, accuracy, permissions, and appropriateness of the information, media, and records you submit. By submitting content to HustlX, you authorize us to host, process, reproduce, and display it as reasonably necessary to operate the service and your chosen visibility settings.

6. Payments, Subscriptions, and Proof of Payment

Some features may involve paid leagues, trainings, add-ons, or subscription requests. Depending on the flow, HustlX may display organization payment instructions, accept payment references, and accept proof-of-payment uploads for review.

Activation of paid features may be subject to organizer or platform verification and may remain pending until the relevant payment or request is reviewed and confirmed.

Platform and transaction fees. HustlX charges fees on payments processed through our online checkout. For marketplace payments where a participant pays an organizer (for example training join fees, league participation fees, court bookings, and official booking fees), HustlX deducts a platform fee of up to 10% from the amount the organizer receives: the participant pays the listed amount, and the organizer receives the listed amount minus the platform fee.

For self-funded top-ups (for example organization wallet top-ups and official or association bond top-ups), a transaction fee of up to 3% is added on top of the amount being funded; you are charged the funded amount plus the transaction fee, and the full funded amount is credited. Xendit package checkout may also add a transaction fee of up to 3% on top of the package and add-on subtotal. Manual package payments, zero-price quotation requests, and payments to HustlX for the annual platform fee, plan slots, and seats are not charged the platform fee.

The applicable fee and resulting amounts are disclosed at the point of payment before you confirm, and the current rates are shown in-app at checkout. Fees already collected on completed payments are non-refundable except where required by applicable law or stated in a specific refund policy.

7. Acceptable Use

You agree not to post unlawful, abusive, or misleading content, and not to interfere with the platform's normal operation, security, or availability.

This includes, without limitation, uploading content without permission, misrepresenting identity or player eligibility, posting false records or statistics, attempting unauthorized access, or using the platform in a way that harms minors, teams, organizers, or other users.

8. Commercial Sponsors, Ads, and Partners

HustlX may display sponsor, partner, house, or ad placements on league, match, official, court, training, and related public or management surfaces. Commercial placements must be clearly labeled and must not be presented as neutral platform content, official certification, league endorsement, or guaranteed performance unless HustlX has expressly approved that representation.

Sponsors and advertisers are responsible for the accuracy, legality, permissions, and substantiation of their creative, claims, logos, links, and offers. HustlX may remove or reject commercial creative, pause delivery, or require platform review where content is misleading, unlawful, unsafe for youth sports surfaces, uses third-party rights without permission, or involves categories such as gambling-adjacent products, alcohol, tobacco, medical or supplement claims, political messaging, lending, crypto, contests, or other regulated or sensitive promotions.

Commercial placement availability, impressions, clicks, viewership, sales, attendance, conversions, or sponsorship outcomes are not guaranteed unless a separate written agreement signed by HustlX says otherwise.

9. Privacy and Data Handling

Personal data processed on HustlX is handled in accordance with Republic Act No. 10173 (Data Privacy Act of 2012), its Implementing Rules and Regulations, and related National Privacy Commission (NPC) issuances in the Philippines.

10. Suspension or Termination

We may suspend, restrict, or terminate access to protect users, comply with law, or address material violations of these Terms.

11. Platform Availability and Records

We work to keep HustlX available and reliable, but we do not guarantee uninterrupted or error-free operation. Statistics, schedules, rankings, notifications, and other platform records may be corrected, delayed, or updated as information changes or is reviewed.

12. Limitation of Liability

HustlX is provided on an “as is” basis. To the fullest extent permitted by law, we are not liable for indirect or consequential damages related to platform use.

13. Changes to the Service or Terms

We may update the platform, these Terms, or related product rules from time to time. Continued use of HustlX after an update takes effect means you accept the updated terms to the extent permitted by law.

14. Livestreaming, HustlX TV, and Media

HustlX may offer livestreaming, replays, highlights, scorebug overlays, and related broadcast features (collectively, “HustlX TV”). If you organize, participate in, officiate, or attend an event that is livestreamed or recorded through HustlX, you acknowledge that audio, video, statistics, and overlays may be captured, processed, stored, and made available to viewers.

Organizers are responsible for obtaining the consents required to stream or record their events, including for athletes, coaches, officials, spectators, minors (with parental or guardian consent), and any third-party content. Do not stream or upload content unless you have the rights to do so, including for music, branding, and third-party media. Music in livestreams must be cleared for the intended use; unlicensed copyrighted music may be muted, removed, or result in takedowns.

Takedown and complaint requests for HustlX TV content can be sent to support@hustlx.com and will be handled in line with applicable law and platform safety.

15. Mobile Apps and Deep Links

HustlX may make iOS and Android companion apps available. The same Terms & Conditions and Privacy Policy apply when you use those apps. App store rules (including those of Apple and Google) also apply where relevant. Deep links and QR-based actions follow our standing rule that any account-affecting action (register, join, pay, follow, RSVP) requires explicit user confirmation in-app before it is submitted.

16. Governing Law

These Terms are governed by applicable laws of the Republic of the Philippines.

17. Training hosting (organizers)

If you list or manage trainings on HustlX, additional rules apply, including how the platform fee works on sold slots, when fees are due, how participant payments may be collected (including manual payment flows), refund disclosures at the organizer's discretion (subject to applicable law), verification expectations, and limitations of liability for training activities.

Read the full supplement here: Training hosting supplement (organizers) .

18. Contact

Questions about these terms can be sent to support@hustlx.com or through our Contact Support page.